Xanite
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Know every customer, act on what they tell you, and prove it worked.

Customer data, consent, journeys and feedback in one platform. Your team sets the strategy, and the agents do the heavy lifting.

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Xanite Feedback overview in dark mode: NPS of 31, CSAT of 78 percent, and a list of comments that need attention, with the Insights sidebar open.

Messages and moments that feel native to your app.

Xanite draws the pages, surveys, offers and consent prompts inside your app, in your colours and fonts. A push opens the page it was written for, not just the app.

  • Message Pages
  • Inbox
  • Surveys
  • Opt-in moments
  • Offers
  • Preference centre
Explore Built for Apps

NewAgent Crew launched in November 2026

Agent Crew does the heavy lifting of your customer marketing.

Your team sets the strategy. The crew plans, builds, measures and maintains the campaigns that carry it out, from your own customer data, offers and brand.

A goal in one sentence becomes a finished campaign.

A marketer describes the outcome in the crew's workspace. The crew returns the audience and its size, the offer, the push, email and SMS copy, the branded email and the journey that sends them in order. Your team reviews a finished plan instead of a week of briefs and builds.

Bring back customers who haven't ordered in two months. Keep any discount under 15%.

Win-back specialist · plan ready to review

Audience
No order in 60 days, counted first
Offer
Inside your 15% limit
Messages
Push, branded email, SMS
Journey
Waits, and a stop once they buy
Holdout
10% of the audience
Goal
A purchase
  • Account managerYour one point of contact. It takes every request and posts a stand-up every Monday.
  • Win-back specialistBrings back customers who bought before and have stopped.
  • Lifecycle specialistTurns first-time buyers into repeat buyers.
  • AnalystAnswers from your own figures, with the period for every number.
  • Offer decisions agentChooses the best option for each customer inside a journey, against a control group.

Every campaign starts with what you know, and ends with proof.

Feedback overview for a fictional retailer: NPS of 31 from 134 answers, CSAT of 78 percent, and comments that need attention listed first.

Use what you need. It all shares one customer record.

Each module reads and writes the same customer, so what one learns, the others can act on. Nothing is copied between tools.

Two products that run on their own, or on the platform.

Xanite Retail Media Turn your app, messages and stores into a media network. Sell placements to the brands you stock, with consent checked on every impression and redemptions at the till closing the loop. Explore retail media Xanite Loyalty A loyalty programme your finance team trusts as much as your customers do. Points, tiers, stamps, cashback and paid membership on an append-only ledger, with expiry, liability and second-person approval built in. Explore loyalty

Built to be trusted with your customers.

Broadbrand runs campaigns for its own clients on Xanite, so the roadmap is set by what real customer programmes need, not by a feature checklist.

About Xanite

How customer data is protected

Controls that are part of the platform, not settings someone has to remember.

  • Two-factor sign-inEvery user of the platform signs in with a second factor.
  • Roles and tenantsPeople see only the tenants they belong to, with viewer, operator and admin roles.
  • Masked logsPersonal information is masked in every log record.
  • POPIA reviewsThe platform is reviewed against POPIA, and each finding is tracked until it is fixed.
Read the security overview

Your team learns Xanite by doing the work.

Short courses with a practice retailer, and a certificate at the end. Free for every team on Xanite.

Browse the Academy

Get a live demo of Xanite and see what it can do for your customers.

About XaniteAdd more detail