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Consent and compliance built into the platform from day one, not bolted on afterwards.

Consent sits in the same platform as your customer data and your messages, and every send reads it. There is no separate tool to integrate, sync or forget to check.

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One message, checked at the moment of sending

Push messageYour 15% off is waiting. It applies to your next order this week.To Thabo M. · 12:40

Consent Opted in to push in the app on 12 March.

Quiet hours 12:40 is outside 21:00 to 08:00.

Bounce flag This device has no failed deliveries.

Frequency cap Second message this week. The limit is three.

Sent12:40:02

If any check fails, the message is held and the reason is recorded against it.

Ask when it makes sense, and customers say yes.

Opt-in moments ask once, in context, such as right after an order is confirmed. Xanite decides whether to ask, so nobody who already agreed, or said no recently, is asked again.

Signed-in customers choose their channels and topics in a preference centre inside your app.

See it in Built for Apps

Order confirmed

Thank you, LindiweArriving Thursday

Hear about new launches first? Choose how we reach you. You can change this any time. Push notifications WhatsApp Email Yes, keep me posted Not nowNo thanks

How we reach you

Push notificationsWhatsAppEmailSMSTopicsNew launchesOffersSkin tips

Written in every place a customer chooses. Read on every send.

There is one answer to “may we contact this person?”, and every channel asks it.

Written by

Preference centreChannels and topics, chosen by the customer
Unsubscribe linksOne click, in every email
Signup formsConsent captured as they join
Opt-in momentsAsked once, at the right time

The consent record On every customer’s profile, with its history

Read before every

Push notificationIn your app
WhatsApp messageTemplates and replies
EmailCampaigns and journeys
SMSShort and urgent

Compliance your team does not have to remember.

Xanite is built to help you comply with POPIA. The rules run on every message, whoever builds it and whichever channel it goes out on.

Held, with a reasonIf any check fails, the message is held and the reason is recorded, so you can always say why someone was not contacted.
Quiet hours and capsNobody gets a message in the middle of the night, or more messages than you allow in a week.
Erasure and suppressionA customer who asks to be forgotten is removed and is not contacted again.
History on every profileEvery yes, no and change of mind is kept with when and where it happened.
Agents follow the same rulesWork the Agent Crew builds runs through the same checks as anything your team sends.
Nothing to keep in syncThere is no separate consent tool, so there is nothing to integrate or drift out of date.

Works with everything else on the platform.

Each module reads and writes the same customer, so what one learns, the others can act on.

Get a live demo of Consent and see what it can do for every message you send.

About ConsentAdd more detail