Xanite
Request a demo

Built to be trusted with customer data.

The controls are part of the platform, not settings someone has to remember. Every person and every message passes the same checks, every time.

Request a demo See how it works

How customer data is protected, in plain words.

  • Two-factor sign-inEvery person who uses the platform signs in with a second factor.
  • Roles and tenantsPeople see only the brands they belong to, with viewer, operator and admin roles.
  • Consent before every sendEvery message is checked against consent, quiet hours, bounce flags and caps at the moment it is sent.
  • Erasure and suppressionA customer who asks to be forgotten is removed, and a suppressed customer is never contacted again.
  • Masked logsPersonal details are masked in every log record. Recipients and message content are not written to logs.
  • POPIA reviewsThe platform is reviewed against POPIA, and each finding is tracked until it is fixed.
  • Only the access each connection needsEvery website, app and system connects with its own access, limited to the job it does.
  • Signed deliveriesAnything Xanite sends back to your systems is signed, so a forged update is easy to spot.
  • Only real customersStaff and test accounts are kept out of every report, so the numbers you act on are about customers.

Nothing is quietly changed.

Loyalty balances live on a ledger where entries are only ever added. A manual adjustment needs a second person to approve it, and every entry records who, when and why.

The same principle runs through the platform: what was sent, what was held and why, and who changed what.

Member ledger · Lindiwe K.
  • Purchase at Bellville store Earned +124
  • Reward redeemed: free serum Redeemed −300
  • Expired, oldest first Expired −40
  • Goodwill adjustment Waiting for a second person +25

Entries are only ever added. A correction is a new entry, never an edit.

Get a live demo of Xanite’s controls and see how they protect your customers’ data.

About XaniteAdd more detail