Make every customer happier, because you know them better than anyone else.

Orders, app events, surveys and support conversations come together in one profile, so every message, offer and reply starts from what that customer has actually shown and told you.

Request a demo See how it works

The difference between a message and a conversation.

Everything a customer does lands on one profile, keyed on the IDs you already use, and every part of Xanite reads it.

  • One profile per customerKeyed on your existing customer IDs, with every event on a single timeline.
  • Signals from everywhereYour app, your website, your shop and imports bring in orders, visits and actions as they happen.
  • What they tell youSurvey answers and preference choices are written to the profile, next to what they did.
  • Segments that stay freshAudiences from behaviour, purchases, scores and consent, split for tests when you need them.
  • Only real customersStaff and test accounts are kept out of every report and every audience.
  • Shared by everythingJourneys, agents, loyalty and retail media all read the same profile. Nothing is copied.

Knowing them better, wherever your team works.

Feedback overview with comments that need attention, each with Open profile.

Works with everything else on the platform.

Each module reads and writes the same customer, so what one learns, the others can act on.

Get a live demo of Customer data and see what knowing every customer can do for your business.

About Customer dataAdd more detail